Terms of Service

Last updated: 18/12/2025

1. Acceptance of Terms

By accessing or using Call Catcher, you agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

2. Description of Service

Call Catcher provides an automated missed call response service that sends SMS messages to callers, qualifies leads using AI, and facilitates booking for plumbing businesses.

3. Account Registration

You must register for an account to use our service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Acceptable Use

You agree to use the service only for lawful purposes and in accordance with these Terms. You must not:

• Use the service for any illegal purpose
• Send spam or unsolicited messages
• Violate any Australian telecommunications regulations
• Attempt to gain unauthorized access to our systems

5. SMS Compliance

You agree to comply with the Spam Act 2003 (Cth) and all applicable Australian telecommunications regulations regarding SMS communications.

6. Phone Number Porting

If you choose to port an existing phone number, you represent that you are authorized to port that number. Porting requests are processed within one business day.

7. Limitation of Liability

To the maximum extent permitted by law, Call Catcher shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

8. Governing Law

These Terms shall be governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page.