Privacy Policy

Last updated: 18/12/2025

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, business name)
• Phone numbers (your business number and customer caller numbers)
• SMS message content for lead qualification
• Booking preferences and business hours

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to missed calls via SMS
• Send you notifications about leads and bookings
• Communicate with you about your account

3. SMS Communication

Our service sends SMS messages to customers who call your business. All SMS messages include an opt-out option. When a customer replies "STOP", we immediately cease all SMS communication with that number.

4. Data Retention

We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.